Last Updated: November 9th, 2025

Montana Basecamp (“us,” “we,” or “our”) operates this store website as well as https://montanabasecamp.com as well as related services for park reservations, retail purchases, and guest support (collectively, the “Service”).

This policy explains how we collect, use, and protect your information when you visit our RV park website, make a reservation, or purchase items from our online shop.

Information We Collect

Personal Information You Provide

• Name, email address, and phone number
• Billing and shipping address
• Payment details (processed securely by our payment partners)
• Reservation details and order history
• Messages, feedback, and preferences shared via forms or surveys
• Account information if you create a customer login

Information Collected Automatically

• IP address, browser type, operating system, and device identifiers
• Pages viewed, time on site, referring URLs, and general location (from IP)
• Cookie and pixel data that helps us remember preferences and improve the Service

Cookies & Similar Technologies

We use cookies and similar tools to make the website function (e.g., cart/booking), remember your settings, and understand how visitors use our pages. You can set your browser to refuse cookies, but some features may not work correctly.

How We Use Your Information

• Process reservations, orders, and payments
• Send booking/order confirmations and respond to support requests
• Operate, maintain, and improve our websites and guest experience
• Share park updates, product news, and offers if you have subscribed
• Detect, investigate, and prevent fraud or technical issues
• Comply with legal, safety, and regulatory requirements

We do not sell or rent your personal data.

How We Share Information

We only share information as needed to operate the park and store:

• Service Providers: Reservation platform (e.g., ResNexus), ecommerce and fulfillment (e.g., Shopify and Printful), payment processors, shipping, customer support, and site operations.
• Analytics: Tools such as Google Analytics help us understand site performance and usage.
• Legal & Safety: To comply with law, enforce our terms, or protect our rights, property, guests, or the public.

Service providers are required to safeguard your information and use it only for authorized purposes.

Your Choices & Rights

Email Preferences:
You can unsubscribe from marketing emails at any time using the link in our messages or by contacting us directly.

Cookies:
You can control cookies via your browser settings. Disabling cookies may affect features such as booking or shopping carts.

Access, Update, or Delete Your Data:
To request access to, correction of, or deletion of your personal information, email us at andy@montanabasecamp.com. We will respond promptly to verified requests.

Data Security

We use encryption, secure connections, and administrative safeguards to protect your information. While no online transmission is 100% secure, we work continuously to keep your data safe.

Third-Party Links

Our websites may link to third-party sites or services (for example, Printful or ResNexus). Their privacy practices are governed by their own policies, which we encourage you to review.

Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from minors. If you believe a child has provided information to us, please contact us so we can remove it.

International Visitors

If you access our sites from outside the United States, your information may be processed in the U.S. By using the Service, you consent to this processing and transfer.

Changes to This Policy

We may update this policy from time to time. We will post any changes on this page with a new “Last Updated” date. Significant changes may also be announced by email or on our website.

Contact Us

Montana Basecamp
1000 Basecamp Dr., Kalispell, Montana
Phone: (406) 314-7651
Email: andy@montanabasecamp.com

© 2025 Montana Basecamp. All Rights Reserved.
Resort Website Design & Reservation Software by ResNexus.